How to refund a customer from a Merchant Checkout?
Refund customer from Merchant Checkout
Ano Tisam
Last Update 2 maanden geleden
Merchants Checkouts can issue refunds to customers for transactions processed by staff through the checkouts. This feature is designed to ensure flexibility and customer satisfaction while maintaining secure and accurate transaction handling.
How to refund a customer at a Merchant Checkout?
Go to the transaction history in the Smartie Merchant App.
OR
if it is the most recent transaction you can click the Recent transaction in the Create QR Checkout screen
This will open up the transaction. Click the Refund button. The refund button will show up if the transaction is within the refund period.
Once a transaction is refunded you should get the following screen. Click OK to continue.
Your funds should now be refunded